Sale conditions

All sales are subject to the following terms and conditions. Any variation to the mentioned conditions are to be agreed with Tecniwork’s Sales Department

STOCK AVAILABILITY OF PRODUCTS: the products shown in this E-catalogue are available until depletion of stock and must be used only for the purpose they have been conceived for.
TECNIWORK DECLINES ANY RESPONSIBILITY FOR DAMAGES DERIVED FROM IMPROPER USE OF THESE ITEMS.

Deliveries
All orders placed within 16:00 (4.00 PM) will be shipped in 24h depending on stock availability and delivered within 3-4 working days.

Freight costs:
Freight costs are at your charge and will be calculated according to the volume of the ordered goods.

Returned good – conditions
Upon delivery, the buyer has to verify the conditions of the received products, (i.e. check the correspondence of item’s references and quantities with the order and, of course, the quality of the goods).
Moreover, upon receipt of the parcel, customers are kindly asked to carefully check that it has not been damaged or opened in transit. In case, please accept the goods with reserve and contact our Customer Service for further instructions on how to return the goods.

No claims can be accepted if notified later than 7 working days from receipt of delivery. Claims must be addressed to Customer Service either by phone or by written form (e-mail or fax). No product may be sent back without Tecniwork’s prior authorization.
All goods returned should be sent back in perfect conditions, complete with all accessories, and accompanied both by their original packaging and a delivery bill with the buyer's customer number and the invoice date and number on which the goods were supplied.

PLEASE BE CAREFUL: documents will be inside the package or in an envelope attached to the package itself. Take out the invoice before you throw the packaging away.

• Credit cards (Visa Mastercard American Express Eurocard). You will be charged automatically the month after your order. ‘Please note, we cannot guarantee the security of data which you send us by email. Accordingly, please do not send us payment information using email.’
• Habitual clients maintain the pre-established payment form.
  This price list replaces all previous price lists: Tecniwork SpA reserves the right to change tariffs without any prior notice. Prices quoted are exclusive of VAT.
  
• Compliance with European Directives
• All products contained in this on-line catalogue comply with the specific reference guidelines which regulate their distribution and use at national and European Community’s level. If applicable, then, those items complying with EU Directives are provided with CE marking and accompanied by their declaration of conformity.
  As to those items defined as ‘Dangerous Preparations’ Tecniwork supplies professional operators with the corresponding Safety Data sheets at the very first order of the product.
  Furthermore, since 1998 Tecniwork’s quality system in compliance with UNI EN ISO 9002 and 46002 and 9001/2000 has carried out a careful selection of our suppliers and a severe check on incoming products, thus granting customers greater safety and high quality standards.
  For any other inquiry about technical and/or normative questions or for any document request about our products , please contact our customer service.