KosmetikMedizinische FußpflegeWiederverkauf

Information for data subjects pursuant to art. 13 of the European Regulation on the Protection of Personal Data (GDPR) n. 679/2016 and annexed provisions issued by the National and European Authorities

Privacy protection

Tecniwork S.p.A. (hereinafter also Tecniwork) is constantly committed to providing visitors with a web experience in full respect and protection of their privacy and welcomes you on the website www.tecniwork.it.

We invite you to read our Privacy Policy and to read the following information - pursuant to art. 13 of the GDPR (General Data Protection Regulation) n. 679/2016 - EU Privacy Regulation; they are aimed at those who interact with the web services directly provided by Tecniwork and accessible electronically from the address www.tecniwork.it and intend to describe the management methods of the aforementioned website and not also of other external websites that can be consulted by the user via link. Additional information can be provided within the different access channels.


  1. The Data Controller of personal data - indication and contact dataTecniwork S.p.A.

    Via R. Benini 8                                                        

    50013 Campi Bisenzio - Firenze, Italia

    P.IVA: 01812000485

    Tel: +39 055.8991.71 - Fax +39 055.8991.801

    Pec. tecniwork@pec.it

    E-mail: privacy@tecniwork.it – info@tecniwork.it


  2. Contact details of data protection officer

    Synthetic information:

    No optional appointment was made at the date of preparation of this information.


    Detailed information:

    On the date, the company, after making the appropriate assessments, did not identify the person responsible for the protection of personal data (in short, RPD or DPO - Data Protection Officer); the reservation remains to supplement this information if we proceeded differently.


  3. Processors of personal data and place of processing

    Synthetic information:

    Subjects external to the controller of your personal data in the name and on our behalf. List available at our office and can be requested using the references shown here.


    Detailed information:

    The list of data processors identified and specifically bound by contract or other legal act as well as the system administrator (s) is available at the headquarters. The treatments connected to the web services offered by this site take place at the Tecniwork headquarters and possibly at the offices of the external treatment managers as well as at the other authorized and authorized subjects (as specified below) and are managed by entities responsible for the management of the services requested, for the conservation and processing of data and for the necessary maintenance operations.

    In case of need, we specify, the data related to the web services can be processed by the staff of the company that takes care of the maintenance of the technological part of the site and of the platform for the newsletter service (MailUp).
    With the consent of the interested parties, if required by law, and in any case subject to adequate information that specifies the various purposes, personal data may be disclosed to third parties, public and private, unrelated to Tecniwork, who will treat them as independent controllers (or , if applicable, processor) of the treatment, in this regard, Tecniwork is in no way responsible, moreover, assumes no responsibility for:
    1. rules and procedures for the management of personal data of other websites, accessible from the pages of the www.tecniwork.it website through links and / or references;
    2. contents of any e-mail services, web spaces, chat forums provided to users.


  4. Legal basis of processing / Because we process your data

    Basic purpose (provision of data and mandatory consent)

    Synthetic information:

  • Response to requests received by the user
  • Supply of goods and services
  • Contact of the user for questions related to the requests formulated by the same
  • Regulatory and / or regulatory provisions
  • Specific sectoral provisions


    Detailed information:

    We process your personal data for the following purposes:

    • Respond to explicit requests by the interested party / user
    • Fulfill the obligations deriving from the relationships of supply of goods and services both in the contractual and pre-contractual phases, with particular reference to their execution and to the collection of any amounts agreed upon.
    • Fulfillment of the obligations foreseen by the national and community legislation, applicable.
    • To assert the rights also from third parties in judicial, arbitration, administrative in compliance with regulatory limitations.


    Promotional activities (provision of data and optional consent)


    Synthetic information:

    Sending of commercial communications, newsletters, execution of direct marketing, market analysis etc. ... by:

  • oor automated tools (eg texting and chat, e-mail, phone calls without operator)
  • oor traditional (eg paper mail, phone calls with operator)


    Detailed information:

    Marketing detail: subject to your express consent we can send by means of computerized and non-computerized tools (ie traditional methods such as paper mail and / or calls with operator) communications for monitoring customer relations and planning and executing marketing activities analytical, strategic and operational, inform about commercial and promotional activities related to goods / services related to those for whom the relationship was established and the contact request has been sent. The purpose in question can therefore be pursued for reasons other than those strictly related to the basic purposes, in case you decide to release the consent (after viewing the information here); if you do not believe that you give consent (optional) for the aforementioned purpose, the foundation and the consequent obligations of the relationship between our company and you will not be compromised or altered; the requests and requests formulated will also in any case be fulfilled. The consent, therefore, if you wish to release it, will be considered valid for contacts either by traditional means or by means of computerized tools (eg e-mail, sms, mms, fax, automated calls ...); if you wish to exercise the right of opposition and / or revoke your consent at any time, you can also proceed in a diversified and autonomous way for one of the contact methods.

    Mailing list or newsletter: with the registration to the mailing list or to the newsletter, the e-mail address of the User is automatically added to a list of contacts to which e-mail messages containing information can be transmitted, also of a commercial and promotional nature , related to our services. The e-mail address of the User could also be added to this list as a result of registration to this Application or after making a request.

    Contact form: the User, by filling out the contact form with his own Data, consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.

    Interaction with social networks and external platforms: this type of service allows interaction with social networks, or other external platforms, directly from the pages of this Site. The interactions and information acquired by this Application are in any case subject to the settings User's privacy related to each social network. If an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, the same collect traffic data relating to the pages in which it is installed.


    Profiling (provision of data and optional consent)

    Synthetic information:

    Profiling mechanisms can be used to create a personalized profile, based on the preferences and tastes expressed and to receive advertising messages consistent with your profile. In this way the advertising messages that you could possibly receive will be more interesting for you. As required by current legislation on privacy, to be able to perform such activity is required prior consent at any time revocable.  


    Detailed information:

    With regard to the activity in question, it should be noted that automated profiling activity of users (in general of natural persons) can be carried out in order to analyze or predict aspects concerning professional performance, economic situation, health, preferences or interests. personal, reliability or behavior, location and movement of the party to the extent that this allows to outline a profile of the person concerned with consequent actions mainly promotional and targeted in your comparisons. Mostly we could take care to analyze and create your own personalized profile, based on the preferences and tastes expressed navigating and entering data within the Tecniwork website, and letting you receive advertising messages consistent with your profile. In this way messages / communications / warnings etc. .. advertising that you could possibly receive will be more interesting for you. As required by current legislation on privacy, to be able to perform such activity is required the prior consent revocable at any time.


    Other purposes (provision of data and optional consent)

    Synthetic information:

  • Audio / video shooting
  • Insertion in the map of the points of sale


    Detailed information:

    Use of audio video recording: in case of release of your specific authorization as specified above personal data (in this case: video footage, photographic images, audio recordings at events, fairs, conferences etc. ...) are collected and processed exclusively for the purpose to create and produce promotional and representative material of the company organization, always respecting the limitations and regulatory provisions in force.
    Adhesion to the insertion in the map of the points of sale: If you have the conditions and want to insert your sales point within the map our task will be to publish within the site the references released by you so that the public can more easily locate the Your activity as quickly as possible.


  1. What data do we process and how?

    Synthetic information:

    Navigation and usage data

    E-mail address, name, surname/or company name, contact details, usage data

    System logs and maintenance

    Cookies (see cookie policy)


    Detailed information:

    Personal Data (eg e-mail address, name, surname / company name, contact details, cookies, usage data ...) may be entered voluntarily by the User, or collected automatically during the use of this Application.

    We inform you about the fact that, in addition to the data you give to Tecniwork expressly, other data may be recorded deriving from your browsing on the Site. For any access to the Site we register the type of browser (eg Internet Explorer, Mozilla), the system operational (eg Windows, Macintosh) and the host and URL of the visitor's origin, in addition to data on the requested page. These data may be used in aggregate and anonymous form for statistical analysis of the use of the Site.

    Other Personal Data collected may - even in the future - be indicated in further sections of this page or through informative texts displayed at the same time as the collection of the Data themselves within the dedicated sections.

    Personal Data may be entered voluntarily by the User, or collected automatically during the use of this Application.

    Any use of Cookies - or other tracking tools - by this Application or by third party service providers, unless otherwise specified, is aimed at identifying the User and recording the related preferences for purposes strictly related to provision of the service / information requested by the User.

    Failure to provide the User with some Personal Data may prevent this Application and the company writing its services. Please refer to the cookie policy for details.
    The User assumes the responsibility of the Personal Data of third parties published or shared through this Site and guarantees to have the right to communicate or disseminate them, freeing the Controller from any liability to third parties.


  2. How the treatment takes place

    Synthetic information:

    Paper and computer tools


    Detailed information:

    The processing of data concerning you is done by manual and automated means, with methods strictly related to the purposes indicated herein and, in any case, in order to guarantee the security and confidentiality of your data.
    In the event that you wish to obtain further information, we remind you of the rights granted to you as specified herein.


  3. When is the user obligated to give us his / her data?

    Synthetic information:

    Basic purpose: obligation

    Other purposes (marketing / promotional / audio-video shooting / inserting point of sale maps): faculty


    Detailed information:

    The types of personal data collected and processed on the site www.tecniwork.it are those required to provide the requested services and in the remaining cases derive from the user's navigation. It is therefore evident that, if such data are not provided, services that require the use of these tools can not be provided. If you do not express your consent to receive advertising information or direct sales or interactive commercial communication, e-mail and telephone number will not be used for this purpose.


    • Any voluntary sending of e-mails to the addresses indicated on the site involves the acquisition of the sender's address as well as any other information contained in the message; such personal data will be used for the sole purpose of performing the service or provision requested.
    • The optional insertion of data in the forms on the Site (newsletter, contact form, etc.) as well as the optional, explicit and voluntary sending of data in web forms or e-mail to the addresses indicated on this Site, for the 'obtaining specific services and / or communications and information involves the subsequent acquisition of the address / reference of the sender, necessary to respond to requests or to provide the services, communications and information requested, as well as any other personal data entered.


  4. Child protection

    Synthetic information:

    The processing of children's data may take place to the extent that consent is issued or authorized by the holder of parental responsibility.


    Detailed information:

    Tecniwork does not intentionally collect personal information (such as name, address and telephone number, etc.) of children. We do not allow children to register on the sites or participate in online contests or promotions. In any case, if the parent or guardian of a child should believe that the same may have provided any personal information, should contact us if it intends to delete the information mentioned above by our archives. If Tecniwork learns that it has personal information about a child, it will immediately delete the information provided by its databases. If untruthful data were provided, Tecniwork is deemed to be held harmless from any liability and / or claim without prejudice to the checks it commits to. In addition, please note that all children must, in any case, receive the proper authorization from their parents or guardians before using or making public information on websites of any type.


  5. Categories of recipients to whom personal data can be communicated

    Synthetic information:

  • Tecniwork employees and similar persons qualified as "authorized to process" subjects (administrative, commercial, marketing, system administrators, etc.) and duly trained and monitored by the controller;
  • external subjects (eg agents, legal, administrative consultants, experts in the sector regulations, technical service providers, hosting providers, information services companies, communication agencies, commercial partners where necessary to fulfill specific obligations, etc. ...).


    Detailed information:

    Your data will not be disseminated by us, with this term meaning to give it knowledge to indeterminate subjects in any way, including by making available or consulting them.
    Your data in general may be communicated by us, with this term being intended to give it to certain individuals, in the following terms:

    • oor to subjects who can access the data by virtue of the provision of law, regulation or community legislation, within the limits set by these rules;
    • oor to subjects who need access to data for purposes strictly connected to fulfill your request and for auxiliary purposes, within the limits strictly necessary for the tasks involved (public security subjects and other public and private entities for the fulfillment of legal obligations also of an administrative nature, and similar);
    • oor to employees of the company qualified as subjects authorized to the processing of personal data and to the staff responsible for the correct response to your requests limited to the communication needs connected (this is the name and e-mail address and any other contact tools issued by you) ;
    • oor to managers of the institutional website that perform, on our behalf, technical or organizational tasks instrumental to the provision of the requested services as well as to any third parties involved in various ways with the activities;
    • oor to subjects that assist us in the transmission of communications with commercial / promotional purposes;
    • oor to system administrators specifically appointed by the writer in compliance with the regulatory requirements.

      Note: the data will not be disclosed to third parties for their marketing purposes.


  1. Period for which the personal data will be stored

    Synthetic information:

    10 years renewable unless revoked or exercised one or more rights


    Detailed information:

    Your personal data will be stored in our archives for the purposes mentioned here and on the basis of your authorizations for the period considered appropriate or for a maximum of 10 years, renewable tacit revocation or other forms of necessary deletion for needs arising from changes internal or external. This term could be reduced and / or increased (after communication to the interested parties) in case of indications from institutions and / or control authorities.

    The possibility remains at any moment to revoke the consent without prejudice to the lawfulness of the treatment based on the consent issued before the revocation itself.


  2. Transfer to non-EU countries


    Synthetic information:

    The data controller may transfer your data to countries outside the EU to use services such as archiving or creating mailing lists; Naturally, in this case, Tecniwork undertakes to verify the security in the transfer of personal data with the criteria established by the law (for example: the presence of a "legally binding instrument" having executive effect between public authorities or public bodies; enterprise, the standard data protection clauses adopted by the Commission, codes of conduct, certification mechanisms).


    Detailed information:

    The transfer of personal data in countries outside the European Union:

    • oor it may involve greater risks and as such must be adequately controlled;
    • oor it is a complex activity that requires specific skills.

    The starting point of an organization in this regard must be based on the adoption of countermeasures aimed at maintaining the same level of protection that personal data would have if it remained in the EU.

    In the case Tecniwork makes use of this possibility it undertakes to collect in advance and make available to the interested parties all the supporting documentation (for example: the presence of a "legally binding instrument" having executive effectiveness between public authorities or public bodies; binding rules, the standard data protection clauses adopted by the Commission, codes of conduct, certification mechanisms) with the same procedures with which the rights can be exercised.


  3. Right to lodge a complaint whith a supervisory authority

    The procedures at your disposal and protection (besides the exercise of rights towards us) are:
    o Access from the website www.garante privacy.it in the appropriate section dedicated to complaints in the competent case is the Italian Authority.

    o Respecting the procedures established by the Supervisory Authority of the Member State (if different from Italy) in which the person habitually resides, works or the place where the alleged violation has occurred.


  4. Your rights

    Synthetic information:

    Access - Limitation - Rectification - Opposition - Withdrawal of consent - Cancellation (Right to be forgotten) – Portability

    Detailed information:

    Right of access: you can receive a copy of the personal data being processed at any time.
    Right of limitation: it can be exercised not only in case of violation of the conditions of lawfulness of the processing but also in the case in which the correction of the data is requested or the interested party opposes the treatment; The Data Controller undertakes to mark the data in question during the period of its assessment of what to do through organizational measures suitable for this purpose.

    Right of rectification: may obtain the correction of inaccurate personal data that concern you without delay and may also obtain the integration of incomplete personal data also by providing an additional declaration.

    Opposition right: you can oppose at any time, for reasons connected to your particular situation, to the processing of personal data concerning you even if used for direct marketing and / or profiling.

    Right of withdrawal of consent if issued for example for marketing purposes and the like.

    Right to cancel (to be forgotten): it is possible to request the deletion of data in a strengthened form, for example even after the withdrawal of consent to the processing of personal data by the interested party.

    Right to portability: it does not apply to non-automated treatments, therefore, to archives and / or paper records; furthermore, only data that are provided by the data subject to the Data Controller and processed with the consent of the latter or on the basis of a contract stipulated with the Data Controller is also portable.


  5. What references to use to exercise the rights?


    Paper mail (RR recommended): Tecniwork S.p.A. - Via R. Benini 8 - 50013 Campi Bisenzio –

    Florence, Italy

    Tel: +39 055.8991.71 - Fax +39 055.8991.801

    Pec. tecniwork@pec.it

    E-mail: privacy@tecniwork.it - info@tecniwork.it


  6. Deadline and modality of answer from processor to who wants to assert a right inherent his personal data

Synthetic information:

n. 1 (one) month extensible up to n. 3 (three) months in the most complex cases in written form.


Detailed information:

We represent that where you exercise your rights the Holder must provide a response in written form through electronic tools that facilitate accessibility (orally only at the express request of the interested party) in the term of no. 1 (one) month that in cases of particular complexity is extensible to n. 3 (three) months without prejudice to the obligation to provide feedback within one month of the request even in case of refusal.

The Data Controller assessed the complexity of the request formulated by the interested party can determine the amount of the contribution to be requested but only if the requests are clearly groundless or excessive.

Changes to this information sheet

The Data Controller reserves the right to make changes to this information page at any time by giving notice to users here. Please therefore consult this page often, referring to the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Application and may request the Data Controller to remove his Personal Data. Unless otherwise specified, the previous information sheet will continue to apply to Personal Data collected up to that time.

Update: 24 May 2018 



Gemäß den neusten Richtlinien vom italienischen Gesundheitsministerium vom 28.03.2013 über die Werbung von Medizinprodukten und –Geräten, in-vitro Diagnostika (IVD) sowie chirurgischen Apparaten, möchten wir unsere Benutzer darauf hinweisen, daß die in dieser Webseite enthaltenen Informationen ausschließlich für Profis beabsichtig sind. Indem Sie auf „Ich akzeptiere“ klicken, bestätigen Sie, daß Sie zu dieser Kategorie gehören.