Frequently asked questions

Tecniwork is ready to answer your F.A.Q.s. If your question is not listed below, please call +39 055 89 91 71 from Mon. to Fri. from 9.00 a.m. to 17.30 p.m., or write an e-mail to

What is ‘My Account’?

The access to our web-site is reserved to professional operators only, for this reason we require that you kindly sign in. The Login procedure allows you to visualise our complete catalogue, to ask for estimate requests, download our product manuals and get further information. To enter our catalogue as a registered user, just type your e-mail and the password you chose while signing in.

How do I order on-line?

Our products are destined to professional users only, for this reason it is necessary to sign in before placing an order on-line. Once you have signed in, within one working day, you will receive our confirmation to your registration and you will be able to enter your account as a registered user. In our catalogue you will be able to choose the items you are interested in.

Is there a minimum of order?

There is no minimum of order.

How can I pay on-line?

Various payment forms are available at CASH ON DELIVERY (Italy only) CREDIT CARD, we accept CARTA SI, VISA, MASTERCARD, AMERICAN EXPRESS, EUROCARD. HABITUAL CLIENTS maintain pre-established payment forms.

How can I check the status of my shipment?

Please call +39 055 89 91 71 from Monday to Friday from 9.00 am to 17.30 pm or write an e-mail to

Regarding the EU Directive No. 1937/2019 on Whistleblowing, how can a report be made?

A report can be made in compliance with this directive by visiting the link